Shotley peninsula Job of the Week: Live chat advisor working from home

By Derek Davis

17th Oct 2021 | Local News

A leading telecommunications company is looking for a passionate and engaging individual to join their online sales team, with a basic salary of £19,500 and OTE - £26,000+.

This is a remote working role but you must be able to travel to Ipswich for initial and any ongoing training.

This is not your typical "call centre" opportunity, working as a Live Chat Sales Advisor you will be part of a streamlined work culture within a unique fun and friendly environment that both recognises and rewards performance.

This is an organisation that rewards success, both financially and career wise. The company is also expanding rapidly and as such, there is plenty of scope for the right people to progress their career. Whilst full and detailed product and brand training is given, this organisation is looking for a salesperson who can demonstrate a fantastic work ethic, possess a positive attitude and are fully committed to the hard work necessary in order to learn, develop and drive their own and the teams performance.

Role Expectations:

Telephone based sales and service support for their customers by building effective customer relationships.

Contribute to own success and that of the team through the delivery of exceptional customer service.

Qualifying and understanding the customer's needs, in order to sell the right products to meet their needs.

Ensuring up to date product knowledge to adhere to customer expectations and queries.

Ideal Candidate:

Be a clear communicator, an engaging people person, who can build effective customer rapport and offer valued advice over the phone.

Possess a positive attitude to working as part of a team and on your own initiative.

A background in delivering exceptional customer service standards in a sales or service driven environment (both face 2 face and telephone based experience can be considered).

Can lead by example and motivate self and others in your surroundings

Motivated to achieve targets and goals, possess a 'can-do' attitude, and have an open-mind to learn.

Product or service knowledge will not be necessary as we provide award-winning training. With the ongoing growth of the company, there is great freedom and opportunities to progress your career along with a highly rewarding uncapped commission structure.

To apply and find more details on this and other vacancies, go to our Jobs Section page here...[

     

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