Shotley peninsula: Latest update - 999 emergency calls hit by technical fault

By Derek Davis 25th Jun 2023

999 calls disrupted
999 calls disrupted

Update:

 Suffolk's blue light services have held a multi-agency meeting to manage the national BT outage affecting the 999 call handling system. Suffolk's services are operating as normal, and in an emergency, please call 999 in the first instance.

If you are unable to connect via 999. Please use the following for Suffolk services:

Fire and Rescue: 01480 444500

Police: 101

Ambulance: 111

Coastguard: 01262 672 317 

A technical issue has meant 999 calls were not connecting to the emergency services in earlier today.

However. BT have confirmed that 999 calls can now be taken following a technical fault earlier. The system may not be working to full capacity so please only call 999 in an emergency.

For non-emergency matters, please consider contacting us via https://www.suffolk.police.uk/contact-us

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