Peninsula GPs still open to people with for non-Covid-19 health fears

By Derek Davis

9th Apr 2020 | Local News

Peninsula GPs have urged people to make sure they still get any health fears checked out by their doctor during the coronavirus lockdown, amid fears that symptoms for serious conditions could be missed.

The Ipswich and East Suffolk Clinical Commissioning Group, which oversees primary care in the Felixstowe area, admitted that referrals from GPs to hospitals for things such as cancer treatments had "dropped quite significantly".

Lockdown measures currently mean that patients will have a phone conversation with their GP practice first, so that clinicians can decide whether a face-to-face appointment is needed, or whether a phone appointment is appropriate.

Some GPs already have online and video appointment systems in place, which has proved invaluable during social distancing.

But Dr Mark Shenton, chairman of the CCG's governing board, urged people to still phone their GPs for any health concerns, and not to be put off by coronavirus.

He said: "There is evidence that people aren't presenting potentially serious medical symptoms to us because they might be worried there are practitioners overrun with work or may have to travel somewhere that puts them at risk, so they will potentially hang on to wait and see [if their symptoms develop].

"Our message to the public is we are still open."

Dr Shenton said GP referrals to hospitals for further treatment on conditions such as cancer had "dropped quite significantly" and said the early indicators of serious conditions could be missed if people did not get them checked out.

Examples include suspicious lumps which could be indicators of tumours or cancers, or chest pain which could be linked to angina or mini-strokes. Other issues included those with young babies, bowel changes or blood in urine.

He said: "We can still offer chest x-rays, ultrasound and blood tests where they may have suspicious symptoms, and we have pathways still open to the hospitals for people we suspect have got serious conditions."

People phoning Shotley or Holbrook surgeries should expect a conversation with the practice first to explain what their health problem is to determine whether a face-to-face appointment is needed or if it can be carried out over the phone, internet or video call.

The CCG confirmed GPs were also using PPE when interacting with patients face-to-face.

Although both Holbrook and Shotley will be open over the Easter weekend, they are short-staffed so be patient.

Opening times: 

         Friday 10th April 08:00-18:30 at Holbrook (pre-ordered repeat medications can be collected between 08:00-11:00 and 15:00-17:00 with over 70's only collection between 14:00-15:00)

         Saturday 11th April 08:00-18:30 at Shotley (pre-ordered repeat medications can be collected between 08:00-11:00 and 15:00-17:00 with over 70's only collection between 14:00-15:00)

         Sunday 12th April 08:00-18:30 at Holbrook (pre-ordered repeat medications can be collected between 08:00-11:00 and 15:00-17:00 with over 70's only collection between 14:00-15:00)

         Monday 13th April 08:00-18:30 at Shotley (pre-ordered repeat medications can be collected between 08:00-11:00 and 15:00-17:00 with over 70's only collection between 14:00-15:00)

 

Please phone either practice if you have an urgent medical enquiry for the day and you will be put through to the site that is open. If you need to be seen the doctor on duty will advise you which site to attend.

Stay at home, Protect the NHS, Save Lives.

     

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