Job Reference: /JM/11-04/1140/9

Job Title: Pension & Benefits Administrator

Location: Century House, Ipswich

Salary: Competitive

Hours per week: Monday to Friday - 09:00 - 05:30 - 37.5 hours per week

Business Overview

Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

Role Overview

We are currently recruiting for a Pension & Benefits Administrator to join our passionate and driven team based at Century House, Ipswich.

Reporting to the Reward, Pension & Benefits Manager you will be responsible for the administration of a wide number of benefits and pension schemes within OCS Group UK Ltd.

Benefits

• Informal hybrid/flexible working arrangements
• 25 days holiday + bank holidays
• Free fruit in our offices
• Employee Referral Scheme (if you refer a successful candidate to one of our vacancies)
• Wide range of retail discounts
• Regular social and charity events are held in our offices
• Get involved in charity events in the local community

Wellbeing

• Discounted gym membership
• Eye test £25 voucher and up to £100 towards glasses
• Join our Cycle to Work scheme via salary sacrifice
• Access to CHROMA , our internal colleague-led diversity and inclusion community join a committee or take part in our D&I initiatives and events
• Access to internal Mental Health First Aiders

Career development and recognition

• Immediate access to Opportunity our internal Learning and Development platform
• Required professional membership fees paid for
• Opportunity to win monthly Atalian Servest Superstar Awards
• Long service awards

Key Responsibilities:

Pensions

• Understand pension auto-enrolment legislation and answer any queries.
• Assist with reconciling monthly pension contribution files to submit to pension providers.
• Monitor pensions opt outs/opt ins and undertake relevant action.
• Ensure statutory pension letters are issued to employees.
• Liaise with LGPS, CSPS and any other ad hoc pension schemes to submit any in year pension forms that may be required in relation to starters/leavers/changes to employees circumstances.
• Ensure all pension end of year forms are submitted to each pension provider in a timely manner complying with any deadlines indicated.
• Assist with Admitted Body Status applications.

Benefits

• Liaise with benefit providers to add new starters/remove leavers from the relevant polices. E.g. PMI, life assurance, accident at work, GIP, dental plan
• Handle life assurance claims.
• Assist Reward, Pension & Benefits Manager with annual renewals of the benefits schemes e.g. preparing employee data for provider.
• Assess and approve cycle-to-work applications and advise unsuccessful employees on their options.
• Administration of childcare voucher schemes
• Administration of True Stars awards
• Administration of non-cash vouchers ensuring relevant information is recorded for the PAYE Settlement Agreement
• Run and administer any ad-hoc benefits campaigns e.g. Tastecard
• Prepare P11d-related data and undertake checks to ensure the data is accurate.
• Administration of health cash plan scheme
• Record private mileage from employees and calculate the monetary amount for payroll deductions.
• Assess all TUPE in ELI s for potential benefit/pension liabilities.

Information

• Undertake cleansing of information to ensure that information held is adequate and relevant
• Chase any outstanding items with the relevant department(s) / employee
• Assist with the provision of pension and benefits-related information and guidance to the operational employees at all levels in the business

Records

• Maintain a record of all employees of each benefit scheme and associated costs

Reporting

• Prepare reports relating to payments of pensions and benefits to third parties in a timely manner complying with any deadlines indicated
• Preparing ad-hoc reports for internal departments

Payroll Team

• Provide any pension refunds/3rd party/mileage deductions to the payroll team in a timely manner in line with the cut-off date for each payroll

Human Resources

• Work closely with Human Resources to ensure the prompt resolution of any benefits-related issues
• Provide information as requested for TUPE

Fleet

• Work closely with the Fleet team to ensure relevant information is recorded to ensure the company car and driver details are as accurate as possible to prepare P11d s

Managing Relationships

• Make and maintain strong communication links with all managers/directors/key stakeholders within the company, to enable quick resolution to all queries

Health and Safety

• Ensure that all Health and Safety obligations are met as directed by your line manager

Additional Duties

• Help the Reward & Benefits Team members in the Reward, Pension & Benefits Manager s absence, providing support and training as required
• Undertake additional duties as required by the line manager
• Undertake training as directed by the line manager

About You:

• Applicants must have the right to work in the UK
• Administration experience
• Thorough working knowledge of pension autoenrollment legislation
• 4 GCSE including Maths and English
• CIPP qualification desirable
• Ability to work to tight deadlines
• Good written, oral and presentational skills
• Good knowledge of Microsoft Office (Word/Excel/Outlook)
• Intermediate Excel Skills desirable (v look ups, sumif statements/pivot tables)
• Must be able to perform manual calculations for pension autoenrollment and NIC Class 1a
• Team worker
• Customer Focused
• Commitment in providing a quality service
• To have a flexible and positive attitude to work and willingness to learn
• Demonstrate high standard of integrity, confidentiality and discretion including GDPR knowledge

How to apply

If you are interested to join a business that encourages professional development, career progression and the chance to wor