Are you looking for a job that blends an easy commute, good flexi time/annual leave arrangements and comes with the option of working from home some days?

Have you previously worked within an Incident Control/Security and Building Management environment?

Do you have what it takes to blend good customer service and building management skills?

If you ve answered yes, then our unique Building Manager role in Ipswich could be for you!

Our Ipswich site, located just 10 minutes walk from Ipswich Station, opened in June 2021. It is the base of operations for HMRC Eastern region and houses staff who find it easy to commute in from in and around Suffolk, Norfolk and Essex.

You will be working in Brooke Lawrence House, which is in the heart of Ipswich town centre. We are on the 5th, 6th & 7th floors, that have panoramic views of the town and surrounding area. Which you can enjoy from our newly refurbished modern offices and refreshment/rest areas. The building also has a canteen on the ground floor, that is owned by the landlord, that is available to use.

See what it s like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.

Job description

As building manager you will have day to day responsibility for ensuring that our people and facilities on our floors are kept safe and in operation.

Your core duties will consist of looking after any health & safety issues, by overseeing and leading on these activities. To ensure that the building has the appropriate control measures that are stipulated in HMRCs policies.

The job also entails regularly dealing with various general building management enquiries.

Although your main duties will be in Brooke Lawrance House, there are also a few small building units close to the main office, that don t have any permanent staff presence, that you will care for too.

You ll be acting as one of Peter s, the Stratford Regional Building Manager, Lead deputies. The Stratford Region covers from Ipswich in the East to Dover in the South. Peter your manager will be based in Stratford, London and will be making regular trips to Ipswich to support your work. There will also be opportunities, later on, to develop and expand your knowledge and experience by volunteering and assisting with projects across the Stratford region.

Peter and his Estates team colleagues will be there to support you dealing with all the different customer and building issues that you will face. Helping you to develop an understanding of your customers needs, resolve and escalate issues where appropriate.

As part of the Workplace Operations team, you will be working closely and alongside the onsite Ipswich Estates Facilities Manager. You will also be part of a wider team and your other colleagues will be mainly based at Stratford Regional Centre. They will also be on hand to offer their experience and assistance to help you effectively manage the day to day running of this specialist site.

Please note, any external applicants to this role will join on £35,092.

This role is NOT suitable for existing HMRC employees who are contractual homeworkers. The person will be required to attend the office at least 3 days a week.

Person specification

You will be working in a unique environment as your line manager will be in Stratford. Therefore, we need someone with the drive, determination and self-confidence to be able to run this site and make decisions independently.

We want you to bring your wealth of experience and knowledge to Ipswich, be able to support the estates team around you, challenge the way we think and work with us to improve how we run our buildings.

We feel that in order to succeed and thrive in this role, you need to have recent experience of;

• Building Management.
• Health and Safety.
• Incident Control & Business Continuity Management.
• Working within a property profession / facilities management discipline.

Essential Criteria

• Demonstrable experience of working competently within a Building Management or Building Contract Management Environment.
• Have experience of applying Health and Safety policy and standards in the workplace. Most importantly, such as risk assessment processes.
• Good Incident Control management skills and experience of using them in the workplace in an emergency situation.
• Previous experience of working within a Property Profession or Facilities Management discipline.

Essential Qualifications

External candidates must have NEBOSH General Certificate or equivalent NQF/QCF level 3 (England, Wales and Northern Ireland) / SCQF Level 6 (Scotland), in Health and Safety Management.

Alternatively this qualification must be completed, by internal candidates, within 6 months of appointment. We are unable to accept applications from any internal candidates that cannot commit to undertaking this qualification.

Benefits

• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.
• A Civil Service pension with an average employer contribution of 27%.